Privacy Policy
Last updated: October 2026
1. Introduction
Aperture Orbit Systems ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and contact us about our services.
2. Information We Collect
Contact Form Information
When you submit our contact or inquiry form, we collect: name, email address, company name, phone number, and any message content you provide. This information is used solely to respond to your inquiry and discuss potential engagements.
Support Request Information
Support requests include: your name, work email, company, issue category, urgency level, affected systems, and description. We use this to triage and resolve your support needs.
Website Usage Data
We may collect limited analytics data such as pages visited, referring site, and browser type. We do not track individual users across multiple sessions without explicit consent. No cookies are used for tracking purposes.
3. How We Use Your Information
We use collected information for the following purposes:
- • Responding to your inquiries and contact requests
- • Scheduling and conducting initial conversations
- • Providing technical support and resolving issues
- • Improving our website and services
- • Complying with legal obligations
- • Sending follow-up communications (only with your consent)
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:
- • With your explicit consent
- • To service providers who assist us in operating our business (subject to strict confidentiality agreements)
- • When required by law or legal process
- • To protect our rights, privacy, safety, or property
- • In connection with an acquisition or merger
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. Inquiry form data is retained for 2 years. Support request data is retained for the duration of your engagement plus 1 year. You may request deletion of your data at any time, subject to legal requirements.
7. Your Rights
Depending on your location, you may have the following rights:
- • Right to access your personal information
- • Right to correct inaccurate data
- • Right to request deletion of your data
- • Right to restrict processing
- • Right to data portability
- • Right to object to processing
To exercise any of these rights, contact us at hello@apertureorbit.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any site you visit.
9. Cookies and Analytics
We do not use cookies for tracking or marketing purposes. We may use minimal analytics to understand general website performance (pages viewed, visitor count). This data is aggregated and anonymous.
10. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it immediately.
11. Policy Changes
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this policy. Your continued use of our website constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our privacy practices:
Email: hello@apertureorbit.com
Phone: +17753141511
Address: The Stone Barn North Wootton SHERBORNE - DT9 5JW Vereinigtes Königreich (GB)
This Privacy Policy was last updated in October 2026 and applies to all interactions with Aperture Orbit Systems through our website and contact forms.